Verified Air

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Payments and refunds

5 cards in the blueprint's section Payments and refunds: 5 are in Lean, 1 is an open question and none needs a business decision.

4
modelled
0
proven
1
open question
0
needs a decision
0
ready to build
0
waiting

Areas it builds on

The number of times a card here uses a card in that area.

Areas that build on it

The number of times a card in that area uses a card here.

Open questions and decisions

Each with the number of cards that depend on it, directly or through other cards, most first. Click one to see what it depends on and what builds on it.

checks OO-003.2Open question

Refunds never exceed payments

If every refund was accepted against one of the order's payments, the total refunded does not exceed the total paid.

Counterexample: two refunds of 60.00 against one payment of 100.00 are each accepted and together return 120.00.

Open point: does the limit apply per refund, cumulatively per payment, or cumulatively per order, and is a refund above the amount paid ever allowed, for example as a goodwill credit?

15 cards depend on it, directly or through other cards, in 3 areas.

If we decide this

An open guarantee fails under some reading of the sources. For these, Lean proves a version under one reading, named with _of_. The model leaves the choice of reading to the business.

No open guarantee in this area has a proven version for one reading.

Requirements

The requirements whose rules or guarantees are on this area's cards. Each opens its chapter in the review document.

IDRequirementRuleAcceptance criteria
OO-003Accepting a refundWhen a refund is requested against a payment, the system shall accept it only if the refund amount does not exceed that payment's amount.1 open · 1 not checked

IATA capabilities

The capabilities of IATA's Airline Retailing Maturity Index that this area's candidate cards belong to. The codes and names are IATA's.

No card in this area carries an IATA capability code.